This trouble shooting guide refers to how your will receive your Zucoins holdings.
Please follow the following steps to receive your Zucoins holdings:
1. Download a Zucoins Wallet
After purchasing Zucoins, you will receive an email with the subject “Your Zucoins Wallet is ready for download!”.
This email contains the wallet download link.
2. Register your Wallet Address
To receive your Zucoins holdings you need to Register your Zucoin Wallet Address and provide your phone number.
We need this information so that the support team can transfer your holdings to your newly downloaded wallet.